When vacating the property you must submit your intent to vacate in writing using the Notice to Vacate form at least 30 Days Before the end of your lease.
After submitting your Notice to Vacate we will respond within 48 hours, by phone or by email, acknowledging we received your notice and provide you an opportunity to schedule a Pre-Move Out Inspection.
Please note that Ramona Property Managers does not schedule any inspection with a tenant after possession is returned.
Pre-Move Out Inspection Tenants have the legal right to request an initial inspection of the unit, and the right to be present during that inspection. Upon your request, Ramona Property Managers will make an initial inspection of your unit at a reasonable time approximately 2 weeks after you submit your Notice to Vacate, but not within 2 weeks of your date to move.
The purpose of this inspection is to allow you the opportunity to identify and correct any deficiencies in the unit in order to avoid deductions from the security deposit.
Possession is returned after ALL house keys, mail box keys, garage remotes, parking passes, entry fobs, etc, are returned to the office before 5:00 PM on the last day of your lease term. If your lease date ends on a weekend, you either need to drop items off earlier in the week during office hours or mail them to our office. All items should be placed in a padded envelope with your name, property address and your new forwarding address.
Returning keys constitutes vacating the property and allows us to begin processing your security deposit. If you fail to return your keys you will be considered a “holdover tenant” and in violation of your lease agreement and will incur costly penalties.
No later than 21-days after return of possession, you will be provided with an itemized disposition of security deposit, indicating the basis for, and the amount of any security deposit that was received and the disposition of such for any damage
Please contact your utility providers to do a final meter reading as of your last day of tenancy and make sure when you vacate all outstanding balances are paid in full.
Utility bills processed by Ramona Property Managers resulting in a final balance for your home will be deducted from your security deposit.
Please leave all utilities in your name through the end of your lease term, regardless of whether you move out sooner.
The cancellation date should be the last day of your lease term unless you receive approval from us to cancel earlier. Power should be transferred out of your name – not disconnected.
Ramona Property Managers does not have access to your portal. If you have your tenant portal on AUTOPAY, please be sure to deactivate your payment. Ramona Property Managers does not bill your account. If you do not deactivate your payment on time, your bank will send a payment even if there are no charges to your account. We are not able to stop a payment or transfer funds back into your account.
In the event this happens, Ramona Property Managers will refund your money via paper check within 10 days.